Frequently Asked Questions

You can place your order directly on our website by adding the product to your cart and completing the checkout steps.


Orders are usually prepared and shipped within 1–3 business days. Delivery time may vary depending on your location.


Yes. You can request a return within the legal return period if the product is unused, undamaged, complete, and in its original packaging.


Please check the package during delivery. If it is damaged, request a damage report from the courier and contact us immediately.


Yes. National Home Appliances products are covered by warranty according to the applicable warranty conditions.